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Policies

Refund and cancellation policy

Last updated 27 October 2026

This policy explains how you can cancel your Books membership or ask for a refund of a payment made through the Platform.

Refund and return window

We offer a refund within the first 7 days from the date of your purchase. If 7 days have passed since your purchase, a refund is not available.

Digital books and memberships are not returned. A refund may be refused where the service has already been used beyond the trial preview, or where a purchase was made on a special offer that is marked as non-refundable at the time of purchase.

Cancelling your membership

You can cancel your membership at any time from the subscription page. The membership will not renew after cancellation.

If you cancel during a trial, your access continues until the trial ends, and no further charge is made.

If you cancel after a paid month has started, your access continues until the end of that paid period, and you will not be charged for the next period.

Trial payment and card check

Where a paid trial applies, the trial payment is refundable under the 7-day window above. The small refundable card check placed by Razorpay during setup is returned by Razorpay and is not a charge for access.

Damaged or faulty access

If you cannot access a book you have paid for, or a book is not delivered as described, report it to our customer service team within 5 days of the purchase. We will review the report and decide on the next step.

Processing of refunds

Approved refunds are processed to your original payment method through Razorpay. Refunds can take up to 15 days to be processed after approval, depending on your bank or card issuer.

How to contact us

To request a cancellation or refund, contact us through the contact details on this page, quoting the email address on your account and the date of the payment.

Platform owner

VIBITHA RAGHUNATH

B2G, Isha Armonia Apartment, Vilankurichi Road, Cheran Ma Nagar, Coimbatore, Tamil Nadu, India

Phone: +91 90033 41316

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